MES / POP Support Engineer (.NET)

MES / POP Support Engineer (.NET)

1. Education Requirements

1. Bachelor’s degree or higher in Information Technology, Software Engineering, Computer Systems, or a related field.

2. A technical education related to software development and information systems is preferred.

2. Work Experience Requirements

1. At least 3 years of commercial software development experience.

2. Experience in developing, maintaining, and troubleshooting manufacturing information systems will be an advantage.

3. Required Competencies

1) MES / POP System Support

• Diagnose and resolve incidents in MES and POP systems on production lines, including incidents causing production line stoppages.

• Analyze the root causes of errors and restore the functionality of production systems.

• Provide hands-on technical support to users directly on the production floor.

2) Software Development and Maintenance

• Proficiency in C# and the .NET platform (.NET Framework 4.8 and/or modern versions of .NET).

• Ability to analyze, debug, fix, and optimize source code.

• Perform software builds, testing, and deployment of software updates.

• Experience with WPF.

3) Database Management

• Strong knowledge of MS SQL Server and T-SQL.

• Develop and maintain stored procedures.

• Analysis and optimization of SQL queries to ensure the stable operation of production systems.

4) Manufacturing System Integration

• Maintain data exchange interfaces between ERP and MES systems.

• Monitor data exchange accuracy and perform regular technical checks.

• Understand the principles of integrating manufacturing systems with industrial equipment.

4. Practical Skills and Abilities

1. Strong troubleshooting skills for live production applications.

2. Ability to respond promptly to incidents, including errors affecting production line operations.

3. Ability to identify the root causes of failures and develop solutions to prevent recurrence.

4. Ability to support software throughout its entire lifecycle, including development, testing, deployment, and technical support.

5. Willingness to work directly on the production floor and collaborate with production personnel, the Quality Department, and the Equipment Maintenance Department.

5. Reporting and Communication Skills

1. Ability to document incidents, identified root causes, and implemented solutions.

2. Ability to prepare technical documentation and work completion reports.

3. Ability to train users on manufacturing systems and provide technical support.

4. Ability to communicate and collaborate effectively with the IT team at the South Korean headquarters.

5. English proficiency sufficient for understanding technical documentation and conducting business correspondence.

6. Knowledge of Korean will be an advantage.

6. Other Requirements

1. Willingness to work at the Hansae Mobility Turan factory in Uzbekistan.

2. Willingness to collaborate with engineering teams at the South Korean headquarters.

3. Experience with DevExpress components, MVVM and MVP architectural patterns, industrial systems such as MES / SCADA / WMS, and technologies including OPC UA, PLC, TFS / TFVC, Git, ClickOnce, and .NET MAUI will be an advantage.