Customer Service Adviser- Fluency in Italian and English language (bilingual)

Responsibilities:

• Provide a warm, friendly, and personal inbound customer service to prospective customers.

• B2/C1 level Italian language (both spoken and written)
• B2/C1 level English language (both spoken and written)
• Working Channel: inbound calls, tickets
• Customer Focus
• Specialist Expertise – Genuine interest and passion for customer service
• Working with Others
• Planning & Organising
• Effective Communication - Excellent communication skills both verbal and written
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving
• Responsibility for Results

• Exciting & Multicultural Working environment

• Career development throughout several areas of business through completion of Personal Development Plans

• Excellent Internal Recruitment opportunities

• Paid training

• Casual dress code

• Competitive salary

• Modern facilities and high technology devices and tools

• Working hours:

  Summertime: Monday-Friday 12:00 – 20:00 / 13:00 – 21:00 (GMT+5) Tashkent, Uzbekistan,

  Wintertime: Monday-Friday 13:00 – 21:00 / 14:00 – 22:00 (GMT+5) Tashkent, Uzbekistan,

• 8-hour shift with 45 min PS included