Front Office Manager for Makka hotel

Responsibilities:

• Manage all Front Office operations and guest services.
• Ensure smooth check-in and check-out procedures.
• Monitor guest satisfaction and service quality.
• Handle guest complaints and special requests.
• Supervise front office staff scheduling and performance.
• Ensure compliance with hotel policies and procedures.
• Coordinate with housekeeping and other departments.
• Monitor room availability and occupancy status.
• Prepare operational reports and forecasts.
• Train and develop Front Office team members.

• Ensure compliance with hotel policies and procedures.
• Coordinate with housekeeping and other departments.
• Monitor room availability and occupancy status.
• Prepare operational reports and forecasts.
• Train and develop Front Office team members.

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